Common Queries

What are the payment options?

Accept credit cards are Visa, Master Card, American Express and Discover. Accepted debit cards Visa and Master Card.

What is your return policy?

Exchanges/ Returns

Exchanges or returns MUST be made within 30 days of purchase.

  • All returns, NOT exchanges, are charged a 15% restocking fee.

  • Returns can only be exchanged for company credit, or product exchange.

  • Discontinued product sales are final, return requests will not be accepted.

  • All shipping charges are non-refundable.

To exchange or return merchandise please follows these steps:

  • Please repack the merchandise in its original packaging (the same way you received it) so it doesn't get damaged on the way back to us. If we receive the merchandise damaged, it will not be accepted and will be returned back to you. You will be responsible for the shipping.

  • Once we receive and confirm the condition of the merchandise, we will then process your request.

  • Please allow 24-48 hours for exchanges/ returns to be processed.

  • All shipping fees are the responsibility of the customer.

Thank you,

Treadz Threadz

Do you offer gift cards?

Not at this time.

 

254-290-7017

204 Walnut St
Hico, Hico 76457
USA

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